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    Home  »  Business Management

    Business Management

    Non  Degree programmes

    FACULTY OF BUSINESS MANAGEMENT

     

    ADVANCED DIPLOMA IN ACCOMMODATION AND OPERATION SERVICES

     

    The Hospitality and Tourism industry are among some of the fastest growing industries in the world and studying our flagship AOS programme will allow you to be a part of it. It is an appropriate creative and hands on course, designed to equip the student with in depth knowledge on various aspects of the industry. Studying the AOS programme will allow you to learn skills that can be used in different positions such as Guest Relations Manager, Hotel Receptionist, Reservationist, Housekeeping Supervisor, Front Office Manager, Rooms Division Manager, Laundry Supervisor amongst other jobs. Moreover, the program is designed in a way that enables learners who have a flare for entrepreneurship to easily start up their own business when they graduate

     

    DIPLOMA

     

    Module (CORE)         Practical

    Safety at Work           

    Customer Service Skills in Accommodation Services           

    Accommodation Service        

    Cleaning Accommodation Areas       

    Provide Linen Service

     

     

     

    Module (CORE)         Practical

    Maintain a Healthy, Safe and Secure Working Environment Presentations and Project

    Supervise Customer Service  

    Supervise Staff Training        

    Principles of Supervising and Leading Teams           

    Resource Management in Accommodation Service  

    Supervise Accommodation Service   

    Maintain Accommodation Service Supplies  

     

     

     

    CAREER OPPORTUNITIES

     

    Career opportunities in this field include:

    Executive Housekeepers

    Rooms Division Managers

    Lodge Managers