This three year programme aims to equip graduates with the skills to excel in the hospitality industry, both locally and globally. The programme focuses on developing technical expertise for various roles such as guest relations management, accommodation operations, stakeholder management, food and beverage operations, and event planning. Graduates will be prepared for positions including guest services supervisor, hotel receptionist, housekeeping manager, food and beverage manager, and events manager. Additionally, this programme fosters entrepreneurship by enabling graduates to establish and manage their own hospitality ventures. Overall, the qualification seeks to produce competent professionals capable of meeting industry demands and exceeding guest expectations.
Entrepreneurship: Ability to develop and act on creative and innovative ideas in the hospitality industry.
Ethical and Legal Considerations: Capacity to evaluate ethical, legal, and social considerations in hospitality situations.
Risk Management: Application of risk management principles for efficient, safe, secure, accessible, and healthy hospitality operations.
Communication: Proficiency in appropriate, clear, effective, and efficient communication.
Front Office Management: Capability to manage front office departments/sections in lodging properties.
Marketing Strategies: Skill in synthesizing marketing strategies to sustain and enhance competitiveness in the hospitality industry.
Event Planning Services: Ability to provide services in events planning.
Food Preparation: Competence in preparing food items, garnishing, and displaying for small and large volume food production.
Housekeeping Operations: Proficiency in operating housekeeping departments/sections in accommodation properties.
Supervisory Skills: Ability to supervise hospitality tasks successfully in line with organizational standards.
Knowledge of Hospitality Operations: Demonstration of knowledge in various aspects of hospitality operations.
Application of Hospitality Principles: Capacity to apply hospitality principles in a work environment.
Industry Knowledge: Demonstration of basic knowledge of the hospitality industry.
Faculty of Commerce
New Era College’s Faculty of Commerce programmes consists of three departments,the Department of Management, the Department of Education and the Department of Finance and Accounting
Guest Relations Management
Accommodation Operations
Stakeholder Management
Food and Beverage operations
Event planning and Management
Hospitality Education Consultant.
Events Planner
Events Coordinator
Front desk Agent
Front Office Manager
Reservations Agent
Reservations Manager
Assistant Executive Housekeeper
Rooms Division Manager
Bartender
Assistant Food and Beverages Manager
Service Manager
Restaurant Sales Manager
Banquet or Function Manager
Food and Beverage Outlet Manager
Sales and Marketing Executive
Motel / Hotel Manager
Restaurant Manager
Restaurant Owner and Operator
